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"Day surgery"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Two weeks ago I attended the Day Surgery Unit at Queen Margaret Hospital, Dunfermline. From the moment I arrived late morning to when Was discharged in the evening, the care and attention I received all the staff - doctor, anaesthetist, and nurses was exceptional. Putting me at ease and explaining the procedure. I also received a follow up call the following day. For this I would like to express my sincere thanks. Unfortunately I experienced a lot of pain and discomfort in the week after my surgery which required a GP visit and was diagnosed with an infection. If I was to make one suggestion is that I wasn’t prepared for the recovery and maybe the hospital could consider producing a fact sheet when patients are discharged from day surgery with information on recovery and things to look out for. I found online a number of these produced by other hospitals for my particular surgery which I found very helpful. I appreciate the Unit provides patients with a copy of a letter to their GP and deals with different types of surgery but something targeted would, I think, be beneficial to patients.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 3 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 19/08/2021 at 09:39
Published on Care Opinion at 09:39


picture of Nola Cassidy

Dear JR24

Thank you for taking the time to share feedback regarding your stay in day surgery. It is reassuring to see that you felt your care was exceptional from admission to discharge. I will share your post with the team who will appreciate your kind words. However I am keen to explore your comments regarding your recovery, I am sorry you felt unprepared, if you are able to give me a call on 01383 623623 ext 23010 we can discuss this further, your input will be very helpful.

Kind Regards

Nola

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