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Care Opinion

Ambulatory Unit

Posted By Rhiyj26

"Ambulatory Unit"

About: Craigavon Area Hospital / Ambulatory Care - Medical Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I came into the hospital through the emergency department , I only waited around 3 hours to be seen firstly by a doctor, then I went for an x-ray, then a consultant from haematology came and took a sample from my arm for the labs. The nurses in ED were great. My only criticism was that someone came in dripping in blood; it took a while for it to be cleaned up and I saw someone was bare foot walking through it.

The ambulatory unit is very clean and airy. The staff always kept me well involved and kept me involved with decisions regarding treatment. The consultant was good, he explained everything thoroughly to me and about after care. The lunch here was great.

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Responses

Response from Judith Smith, Ward Manager Ambulatory Ward CAH, Acute, Southern Health and Social Care Trust 2 years ago
Judith Smith
Ward Manager Ambulatory Ward CAH, Acute,
Southern Health and Social Care Trust

Submitted on 16/08/2021 at 13:49
Published on Care Opinion at 13:49

Thank you for your comments about your experience in ambulatory care, and how you were kept well informed about your care. It is good to hear that you found the area clean.

I will ensure that your comments are shared with the staff as they appreciate positive feedback.

Judith Smith

Ward Sister

Ambulatory Care Unit

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