This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent service"

About: Norfolk & Norwich University Hospital

My husband was referred for an MRI scan by his urologist This was completed on a Sunday results received Thursday biopsy needed This was set for Saturday.Completed without any embarrassment and very skilfully. Results not good so bone scan requested. The staff on the nuclear medicine centre were brilliant and put us at ease. Only waited a week for the results and although some treatment is needed no progression to bones. LL the staff we have met along this journey since May have been fantastic. Thank you everyone. My only complaint is the car park.ie not being able to get on it and having to pay £6.50 to park in the multi storey. Surely if you have an appointment there should be spaces allocated for this purpose.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 2 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 23/11/2021 at 10:39
Published on Care Opinion at 10:39


Hello

Thank you for taking the time to leave feedback about your experience here at the Norfolk and Norwich Hospital, I am glad to hear to hear your experience of the hospital and our staff were good. I will pass this on to the team.

Unfortunately we don not own the car parking at he hospital, but I am sorry to hear of your frustrations with this.

Kindest Regards

Sarah-Jane Lynam

PALS and Complaints Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k