"Visit to minor injuries"

Hello

I had an accident and attended minor injuries at the New Queen Victoria Hospital as I wanted to check if my thumb was broken. From the moment I arrived, the lovely nurse at the door helped me with my mask, took my temperature and directed me to reception. I can’t remember his name but he wore glasses and was so kind. The lovely gentleman at reception took my details and I didn’t have to wait long before I was called through (I’m sure it was Nurse Karen who did my initial assessment) 

I had to have an X-ray and Gemma (radiologist) couldn’t have been more patient. I’m sure her name was Frances but another amazing member of the team brought me a sick bowl and cup of water as I was in so much pain and walked me back to the cubicles.

The Nurse who gave me my splint couldn’t have been nicer either. The whole experience was fantastic from start to finish … everyone I met genuinely cared, talked to me with compassion (and humour!) and I felt compelled to recognise this. The NHS gets a lot of stick but these people are angels in human form. Utterly brilliant. Thank you SO much for taking care of me. You are THE best.