"Distance to available services"

I needed to get a cardiac appointment and I live in Forfar - there were none available at Ninewells, Stracathro or Arbroath due to COVID 19 restrictions. I am a vulnerable person, suffer from anxiety and cannot take public transport and my dad who usually takes me to the appointments is unwell at moment - I have no confidence in patient transport as once they have not turned up and the other time they turned up at time of my appointment so I would have been late.  So I opted to get a taxi from Forfar to Perth which cost me £120 there and back.

As I am on disability benefits, I got an expenses form and the person I spoke to initially said I should probably get at least half back, but later phoned me to say it was only 13 pence per mile I would get back - I received a payment for £11.00 this week. I feel its riduculous as Perth Royal Infirmary was the only hospital that could do this procedure and to get there has cost me a lot.  Could this be looked into as I am sure there a lot of patients who have to travel from Forfar, Arbroath etc to Perth who really cannot afford this and have to wait again.  I would have waited for another appointment but this was the only place that was carrying out the test I needed.