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"Car parking chaos at LRI"

About: Leicester Royal Infirmary

(as a carer),

Car parking at LRI continues to be in chaos and at time a complete farce. Today the queue goes back into the bus lane on Welford road, and take 55 minutes to get into the actual car park. Because of the "car park improvements" which I think look like about 3 weeks work, have now been going on for 6 MONTHS. This looks bad on the Estates management but is probably the fault of their contractor(s), but they should still chase this up and get it open & working as its very long overdue.

I believe that the main problem is insufficient capacity due to the staff parking on site where they would normally have to park elsewhere, and because they arrive before the parking wardens arrive, they get in for free. The wardens estimate that a large number of staff are parking for free, so patients & visitors cannot get a spot to park, leading to long delays & cancelled/delayed appointments.

Can "someone" responsible for this farce at LRI get their finger out and resolve it, as this shows LRI in this area to be incompetent.

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Responses

Response from University Hospitals of Leicester NHS Trust 3 years ago
University Hospitals of Leicester NHS Trust
Submitted on 11/08/2021 at 15:53
Published on Care Opinion at 15:53


Hello

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

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