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10/10 service and care

Posted By beidmq46

"10/10 service and care"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I was admitted at the beginning of August 2021 for Day Surgery at Queen Margaret Hospital. I was very nervous about my procedure but as soon as I met the staff I felt at ease, from the anaesthetic team, theatre nurses, my consultant, Dr Devi, ward clarkess, and nursing staff. Everyone was fantastic. I ended up having to stay over night which I was not expecting and was more unwell than I thought I would be. Special mention to Sam, Hayley and Ally who looked after me so well and put me at ease. Real life angels. Thank you so much to Nola and the amazing team at QMH, 10/10 service and care.

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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 2 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley

Submitted on 05/08/2021 at 15:26
Published on Care Opinion at 15:26

Dear beidmq46

Thank you for taking the time to post about your recent experience in Day Surgery on care opinion. I am delighted to see you had a positive experience and staff made you feel at ease even though you had to stay overnight. I will pass on your lovely comments to all the staff especially to those who you have mentioned above.

wishing you a speedy recovery

kind regards

Mandy

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