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Appointment at Urology

Posted By stoney876

"Appointment at Urology"

About: North Devon District Hospital / Urology

(as a service user),

Been to my urology appointment today and wanted to say that the service was excellent, the staff were all very thorough and I was kept informed about what was happening through out. My consultant was excellent Mr Ong and asked me if I have any questions at the end, nothing could have been better.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 30/07/2021 at 15:30
Published on Care Opinion at 16:16

picture of Paula Howells

Dear stoney876

Thank you so much for taking the time and trouble to leave such positive feedback regarding your Urology appointment today. I am so pleased that you found your consultation with Mr Ong and his team to be thorough, informative and that you felt you had the opportunity to ask questions at the end. I will pass on your feedback to Mr Ong and his team. If you should need any further urological treatment at our hospital, I do hope that you will continue to find we can maintain this excellent service. If, following your consultation you have any further questions please do not hesitate to contact Mr Ong's Secretary direct or contact our Urology nurses who will be pleased to help.

Thank you again for taking the time to leave such positive feedback.

Kind regards

Paula

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