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"3 south staff have been here for me"

About: Craigavon Area Hospital / 3 South Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I am currently in 3 south and the staff are all friendly especially a doctor named Ashley from the emergency department on my admission. I am a full time carer for my husband with parkinsons therefore I felt very anxious leaving him at home to stay in hospital, but the staff have been here for me and reassuring me which has helped so much. My only fault is that each time the food comes the staff never push the table in and you have to go and get it. I am just about able to stand with my hip but some other patients may not be so lucky or realise the food is even there until it is cold or staff might thing they just didnt eat it. Maybe informing catering or HCA staff of this would be beneficial.

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Responses

Response from Laura White, Ward Manager 1 West (ENT/Urology), Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 3 years ago
Laura White
Ward Manager 1 West (ENT/Urology), Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 30/07/2021 at 12:47
Published on Care Opinion at 12:47


Thank you for you kind response.

I have discussed your concerns about not being able to reach your meals with domestic and nursing auxiliary staff to ensure that tables are within reach.

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