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Care Opinion

Out of duty Ambulance Paramedic helping unwell person

Posted By Panda78

"Out of duty Ambulance Paramedic helping unwell person"

About: Scottish Ambulance Service

(as other),

I was visiting Grampian area over the weekend and on my way from the hotel to McDonald's I've noticed a woman on he verge. Unaware of the male in the car on the call to NHS24 already I phoned for an Emergency Ambulance as she clearly required medical attention. As I wasn't familiar with an area at all (visiting from Lothian) said male explained to Ambulance Service our exact location.

I'd like to praise an out of duty Ambulance Paramedic who was passing by, stopped his car and assisted unwell female until Ambulance arrival. He acted in very professional manner, took basic observations and made sure she was comfortable. It good to see such caring attitude and approach. Thank you!
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Responses

Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 2 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service

Submitted on 03/08/2021 at 14:18
Published on Care Opinion at 14:18

picture of Alan Martin

Dear Panda78

Thankyou very much for taking the time to share your feedback. I am sorry to read about the person you came across and I hope that they are ok. It must have been quite a worrying situation and I hope you are also ok.

It is lovely to hear about our off duty staff helping. If you would like we could try and locate the staff member. In order to do this if you could possibly send the details of the incident, ie date, time and location here we could do that.

If you do decide to do that if you would be so kind as to make reference to your CareOpinion username then the team will easily be able to link your reply to this story.

I hope the rest of your holiday went nicely and thanks again for taking the time to share this!

Kind Regards

Aklan

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