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Great service from Radiology Gartnavel

Posted By Lsc

"Great service from Radiology Gartnavel"

About: Gartnavel General Hospital / Xrays and Scans

(as a service user),

Attended here for a follow up ultrasound. Was slightly nervous. No need. From my check in at reception to the scan - I was made to feel at ease. The HCA ( Sorry I forgot her name but she did say) and the radiographer Mairi were so lovely. Explaining everything hung as they went along! Credit to them - they made my appointment so easy!  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 05/08/2021 at 09:18
Published on Care Opinion at 09:18

picture of Nicole McInally

Dear Lsc,

Thank you very much for your feedback.

I am delighted to read that your full experience within our department at Gartnavel General Hospital was one that was good and that everyone played a part in putting you at ease.

I have passed your post to the full team who will all be pleased to read the impact that they have had on your time within radiology.

Kindest regards

Heather Richardson

Clinical Service Manager

Diagnostic Imaging

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