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12 hours wait with 1 doctor only for 5…

Story from nhs.uk

"12 hours wait with 1 doctor only for 5…"

About: Royal Oldham Hospital

So poor service, Saturday night and only 1 doctor for 85 patients and 5 departments. Wait nearly 12 hours and on and morning staff rude.

When asked how long more to wait the staff said “you can leave and go somewhere else”

That’s how “OUR” tax payers money being spend back to us.

Worst service at its peak

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Responses

Response from Royal Oldham Hospital 2 years ago
Royal Oldham Hospital

Submitted on 26/07/2021 at 10:54
Published on nhs.uk at 11:47

Dear Anonymous

Thank you fot taking the time to leave your comment. Firstly I would like to apologise for the experience you had while under our care on Saturday night. Unfortunately because you haven't names the service you were under, I cannot pass your feedback onto the team. If you would like to discuss this in more detail, please contact with the Patient Advice and Liaison Service (PALS) on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been told to do so on the NHS Website we can investigate this matter further.

Kind regards

The Patient Experience Team

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