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"Excellent care"

About: Victoria Hospital / Ear, Nose & Throat

(as a service user),

I went into Victoria Hospital, Kirkcaldy Fife for a surgical procedure by ENT lead by David and his Team. I have a needle phobia and am very anxious with regard to this. David’s team, The Day Intervention Team nurses, anaesthetist (who gave me a coping strategy, even though I didn’t think so at the time)   and Ward 44 nurses gave me excellent care and understanding. All in all an unpleasant experience turned into a much more pleasant experience than I anticipated. Thank you all


Response from Siobhan Mcilroy, Clinical Nurse Manager, Planned Care, NHS Fife last month
Siobhan Mcilroy
Clinical Nurse Manager, Planned Care,
NHS Fife
Submitted on 02/08/2021 at 11:15
Published on Care Opinion at 11:15

picture of Siobhan Mcilroy

Dear AllyMee

Thank you for taking the time to post your comments on Care Opinion. I am very pleased to hear that everyone made you feel at ease and helped you manage your needle phobia and made your care experience as positive as it could be. The Ward 44 team will be delighted with your positive feedback. Again, thank you for sharing, take care, Siobhan McIlroy.

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