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Thank you to the Urology Team!

Story from nhs.uk

"Thank you to the Urology Team!"

About: Queen Elizabeth Hospital Birmingham

I attended the Urology department for a Cystoscopy. The consultant and nurses could not have been kinder, helpful, or more authoritative. They also did everything possible in order to ensure my dignity. Please pass on my heartfelt gratitude and thanks to all involved. :)

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Responses

Response from Queen Elizabeth Hospital Birmingham 2 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 27/07/2021 at 16:16
Published on nhs.uk at 19:15

Thank you for taking the time to provide feedback about the Urology team at the Queen Elizabeth Hospital Birmingham. We are pleased to hear that your experience was so positive and they worked so hard to protect your dignity despite undergoing such an invasive procedure.

Your kind words and thanks have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

Best wishes

Nicky Beecher

Patient Experience Manager

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