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I'm left with no support

Posted By keb1752

"I'm left with no support"

About: East Glade Centre

(as a service user),

I have had a care coordinator for a maximum of 6 appointments, that's all I have been given and that's meant to help me but seems now they are giving up on me. I have been under Eastglade for a long time and the service used to be brilliant but now feels like the staff just don't care or want to help. They don't even help with skills or understand just how much I'm struggling or the help I need.

Now I'm left with no support from them and it's just because I can't do what they want me to do, it's easier said than done and I don't need pressure from someone that's meant to be there to help me.

Now I'm alone with no support, really upset about it and having dark thoughts now thanks to the situation I've been put in.

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Responses

Response from Jenni Barker, Service Manager, Mental Health Recovery Service North and South, SHSC 3 years ago
Jenni Barker
Service Manager, Mental Health Recovery Service North and South,
SHSC

Submitted on 26/07/2021 at 14:34
Published on Care Opinion at 16:15

Hi

I'm really sorry to hear you have been struggling and want to reassure you the team do care and want to support people as much as they can. I understand this is not how you feel currently and would like to try to understand this more and would ask if you are able to contact me directly on (0114) 2716451 to see if we can discuss this with a view to finding a supportive and helpful answer.

Kind Regards

Jenni Barker

Service Manager

South Recovery Service

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