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"What happened was totally unacceptable"

About: Whiston Hospital / Older people's healthcare

(as a relative),

My husband was in for an overnight stay. He has mixed dementia and was sent home in a taxi by himself with no thought as to whether anyone was at home or whether he had any keys. which he didn't. I was not consulted by anyone on the ward as had I been I would have come up to escort him home the same way I escorted him in for his op. what happened was totally unacceptable.

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Responses

Response from Whiston Hospital 2 years ago
Whiston Hospital
Submitted on 26/07/2021 at 15:38
Published on nhs.uk on 27/07/2021 at 07:36


We are so sorry to hear about your husbands recent experience at Whiston Hospital. The care he received is not to the high standards that we expect and I would recommend that your contact our PALS team om 0151 430 1376 so that we can discuss this further with you

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