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"Excellent NHS resource"

About: Shepton Mallet Community Hospital

My husband was having troublesome cardiac symptoms and the Gp had not responded after 8 hours. We knew the ambulance service was struggling so attended the MIU at Shepton Mallet. From the start he received excellent care. He was seen promptly by friendly, efficient staff. ECG and blood tests done whilst I waited outside. He was referred to the emergency ambulatory care centre at our local hospital and discharged with covering letter . At a time of unprecedented pressure on the NHS this service is a little gem. Thank you.

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Responses

Response from Aly Rees, Manargerial Lead East Somerset MIU Service, Shepton Mallet, Frome and West Mendip MIU, Somerset NHS Foundation Trust 2 months ago
Aly Rees
Manargerial Lead East Somerset MIU Service, Shepton Mallet, Frome and West Mendip MIU,
Somerset NHS Foundation Trust

I manage the Minor Injury Sevice East Someset and work clinically as a Emergency Nurse Practitioner

Submitted on 23/07/2021 at 10:07
Published on Care Opinion at 10:36


Thank you for taking the time to write and tell us about your experience at Shepton Mallet Minor injury service especially at time of high stress for yourself and your husband.. The staff so appreciate positive feedback especially in what has been such a high pressure year for the NHS.

I hope that your husband is well on the road to full recovery.

Kind Regards

Aly Rees

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