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Care Opinion

Food is dead on

Posted By Chlst75

"Food is dead on"

About: Craigavon Area Hospital / Acute Medical Unit (AMU) Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I came into AMU at 1pm today, ever since I have been here everything has been dead on and I have no issues at all. The staff here are all excellent and the food is dead on. The cleaning also has been good. I was in A& E beforehand and what I would say is water wasn't readily available especially in this heat. I came into A& E via ambulance and the ambulance staff as well were very good.  

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 23/07/2021 at 17:13
Published on Care Opinion at 17:13

Many thanks for posting about your recent experience. I will pass your positive feedback to the Catering and Domestic team.

Many thanks

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Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 26/07/2021 at 08:06
Published on Care Opinion at 08:06

picture of Christine Armstrong

Dear Chlst75 -thank you for sharing this feedback with us. It is lovely to read that you have had such a positive experience and I know our staff will really appreciate your kind words

I will share your feedback with the staff, including the issue you raise about water being available

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 04/08/2021 at 23:11
Published on Care Opinion at 23:11

picture of Amanda Sweetlove

Dear Chist75

Thank you for your kind comments about the crew who cared for you recently.

I would like to share your kind comments with the crew involved however would need a few extra details. If you would be prepared to discuss, please contact me on amanda.sweetlove@nias.hscni.net

I know our staff would be delighted to hear your positive feedback.

I hope you are feeling much better.

Kind regards

Amanda

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