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Kingston hospital mental health emergency

Posted By CEDGSON

"Kingston hospital mental health emergency"

About: Acute and urgent care / Liaison psychiatry Kingston Hospital / Accident and emergency

(as the patient),

Kingston hospital staff both in a&e and mental health were very accommodating, they took care of me, even when waiting for a space at lotus for 36 hours 

They helped me in a difficult situation  

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Responses

Response from Winson Keens-Douglas, Clinical Effectiveness Officer, South West London and St George's Mental Health NHS Trust 3 years ago
Winson Keens-Douglas
Clinical Effectiveness Officer,
South West London and St George's Mental Health NHS Trust

Submitted on 23/07/2021 at 14:24
Published on Care Opinion at 14:24

Dear Cedgson, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you felt well cared for by the Kingston Hospital mental health emergency team and how patient they were with you.

These are standards we strive for within the Trust and we were very pleased to hear you his manner in such glowing terms. I will be sharing this feedback with the teams at Kingston Hospital and I hope this will encourage them to keep up the good work and that other teams can also learn from this example. I thank you again for taking the time out to leave such a lovely comment.

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