"AWFUL"

Such a terrible practice. The reception staff are so rude and it is near impossible to reach them by phone. I needed to make an appointment after calling 111 and was on hold for 55minutes, during which the call would finally ring through, and would then be manually put back into the queueing system again. This happened numerous times. I have tried to call up about my results for a test and the voicemail tells me the surgery is closed and to call back when it is open. I called at 2.30pm on a Tuesday, well within the times when it is open. Such an awful place. Will be registering elsewhere as soon as possible.