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"3 South has been great"

About: Craigavon Area Hospital / 3 South Medical

(as a staff member posting for a patient/service user),

I have been in hospital for the last two weeks and my care has been second to none. You honestly couldn't get better care anywhere else. The nurses are so friendly and caring and they give me a lift with their lovely smiles and laughs. The young student nurses are an absolute credit to their generation as they are so caring by nature. The whole staff team leaves no stone unturned.

I have been very comfortable while being here and I have enjoyed the food that I have been able to eat. 

Sometimes help is a little bit slow to come but I know that is not the nurses' fault as they are so busy and it hasn't caused me any harm at all. The quality of care in this hospital is truly outstanding and I am very grateful for this. 

Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health & Social Care Trust 6 days ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health & Social Care Trust
Submitted on 21/07/2021 at 12:24
Published on Care Opinion at 12:24


Thank you for posting regarding your recent experience. I shall pass your positive feedback on to the Catering Team.

Many thanks.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Laura White, Ward Manager, 3 South, Acute Directorate, SHSCT 6 days ago
Laura White
Ward Manager, 3 South, Acute Directorate,
SHSCT
Submitted on 21/07/2021 at 12:33
Published on Care Opinion at 14:37


Thank you so much for your kind response.

I shall share this with all the team and feedback to Queen's University about the positive review of our students.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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