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"I am grateful to all the staff"

About: Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I came to Craigavon Area Hospital at 4 pm and did not get a bed until 7 pm. I understand however that there were other patients who needed to be seen waiting  in front of me. The staff have been helpful, friendly, kind and answer all my questions. They are extremely hard working but still have a lovely manner about them. I am comfortable in my bed and feel I have privacy to get on with my day in the ward. The food is alright. Yesterday we were given a burger which tasted processed. I feel this is a shame as the food is being paid for but unfortunately it is just not appetising. Overall I am grateful to all the staff who have made my stay in hospital positive. I feel very lucky to have the nurses and doctors here looking after me.  

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Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health & Social Care Trust 2 weeks ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health & Social Care Trust
Submitted on 20/07/2021 at 13:20
Published on Care Opinion at 13:20


Thank you for posting.

I am sorry you found your meal unappetising, I will pass your feedback to the Catering Manager.

Wishing you a speedy recovery.

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