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"A husband's review of GATU"

About: The Princess Royal Hospital (Telford)

I have bought my wife to her third appointment at GATU w12,14 and after seeing my wife's life effected by a large fibroid we were pleased to find out what was causing the problem and how to fix it, my wife (Liz) is a very nervous person and on the first, second and third appointment Liz was treated with the utmost care and the dedication from all the staff we met, the processes had to be carried out over 2 procedures due to size and everything was explained to Liz so putting her at ease which in turn helped to help Liz

I Took Liz back today for the completion of the fibroid removal and to see my wife treated with such respect and kindness made sitting on the sidelines a lot easier as nobody wants to see their partner in hospital so the time the staff took to involve and educate me can only be put down in words of thanks but that falls very short of what this dedicated, kind and friendly team in GATU deserve.

Thank you to all that was involved in lizs care.

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Responses

Response from The Princess Royal Hospital 2 years ago
The Princess Royal Hospital
Submitted on 21/07/2021 at 12:16
Published on nhs.uk on 22/07/2021 at 07:47


Good afternoon

Thank you for taking the time to share your experience with us. I am so pleased to hear how well your wife was treated and how impressed you were with the care given. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the relevant department managers.

Kind Regards

Patient Experience Team

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