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"Audiology at QMC"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Audiological medicine Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat

(as a service user),

I was very pleased with the staff I came in contact in the ENT Department at the QMC in Nottingham, and especially in the Audiology department. The staff at the reception desk were friendly and helpful, checking me in promptly and directing me to where I should sit. I felt safe in the department, because there were very few other people in the waiting room. The tests I had in the Audiology section were thorough and the technician explained  clearly what was happening and what it meant. He then referred me on  to a consultant, and I didn't have to wait too long for the appointment. The doctor asked lots of questions and did further tests, and then gave me a possible diagnosis. She took the time to answer my questions and gave me plenty of advice on what I could do to help myself, along with the medication she would ask my GP to prescribe.

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Responses

Response from Nottingham University Hospitals NHS Trust 2 years ago
Nottingham University Hospitals NHS Trust
Submitted on 13/09/2021 at 11:48
Published on Care Opinion at 11:48


Thank you for sharing your story, this is excellent feedback to receive. I’m glad that you were satisfied at every stage of your appointment, and that we were able to be helpful to you. I’ve shared your kind words with the audiology outpatient team.

Best wishes

Mandy Brown

Audiology Service Manager

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