This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Hospital scan"

About: North Devon District Hospital / Urology

(as the patient),

I attended the urology department today for a scan and just wanted to say that the appointment went very well. The staff are very nice people, the scan was carried out very efficiently, I did not have to wait to be seen and I have now been referred back to my own GP for results.    

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 18/07/2021 at 12:40
Published on Care Opinion on 19/07/2021 at 09:12


picture of Paula Howells

Dear uniformdw76

Thank you for taking the time and trouble to give us such lovely feedback on your attendance in the Urology department. I am pleased that you found the experience a positive one and that the staff were friendly and efficient and you did not have to wait to be seen.

I do hope that should it be necessary for you to be referred back to the Urology department in the future, that we can maintain these high standards. Thank you again for leaving your feedback on Care Opinion.

Kind regards

Paula

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k