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Care Opinion

Suffered double seizures

Posted By Tonyd5051

"Suffered double seizures"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Wishaw / Emergency Department

(as the patient),

From the paramedics,

To the nursing staff, and later the doctor.

The care I received was second to none. I felt nothing but the best care was afforded to me. I never feel the need to compliment people in such a way.... however the staff were nothing but magnificent.

I give the staff a 10/10. 

I couldn't have asked to be treated better.

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Responses

Response from Phil McAleer, Head of Ambulance Services, Lanarkshire, Scottish Ambulance Service 2 years ago
Phil McAleer
Head of Ambulance Services, Lanarkshire,
Scottish Ambulance Service

Submitted on 16/07/2021 at 15:58
Published on Care Opinion at 15:58

picture of Phil McAleer

Dear Tonyd5051

Thank you very much for the kind words and appreciation for the care you received. Our staff are always extremely appreciative of receiving such praise and I would be keen to pass this on directly to the ambulance crew involved.

If you would be willing, could you please send me details of when the incident occurred and where, and I can source the crews details in order to pass on your thanks as well as my own. Details can be sent to me at philipmeechan.mcaleer@nhs.scot. If you could include your Care Opinion name in the email that would be great.

I hope you are now on the mend

Take care

Phil.

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Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 16/07/2021 at 16:09
Published on Care Opinion at 16:12

Dear Tonyd5051,

Thank you for taking the time to share your recent experience of our Emergency Department and I hope you are recovering well following your seizures. I will share your comments with staff who will be pleased to receive your feedback.

Kind regards,

Julie Coyle.

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