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The staff in 1 north are very observant and friendly.

Posted By Shawx79

"The staff in 1 north are very observant and friendly."

About: Craigavon Area Hospital / 1 North Cardiology

(as a staff member posting for a patient/service user),

I came to one north from Daisy Hill. The staff have been very good and observant in monitoring my monitors. There is now a dialysis machine in my room which is superb as I dont have to travel now to other wards etc for it. The staff are so attentive and constantly pop in to check if everything is okay. I just wish there were mirrors for shaving or even a table or shelf to place shaving stuff or clothes when washing in the bathroom than on the floor, which feels unhygienic. More clothing lockers would also come in handy. I also would love to see a salad option on the food menu even once  while, as I cant eat breads and struggle with some of the other options.  

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 26/07/2021 at 17:18
Published on Care Opinion at 17:18

picture of Christine Armstrong

Good afternoon, thank you for your feedback. I will ensure that it is shared with the relevant staff, who will appreciate your kind sentiments and will also address the issues you have raised. It is great that you have the dialysis machine in your room and it is good that this is a lot more convenient for you

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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Response from Elsie McCready, Admin Services Manager SCHD, CYPS, Southern Health and Social Care Trust 12 months ago
We have made a change
Elsie McCready
Admin Services Manager SCHD, CYPS,
Southern Health and Social Care Trust

Submitted on 02/05/2023 at 13:51
Published on Care Opinion at 14:42

picture of Elsie McCready

Following on from your story, our team have been in contact with Estates Services Department who are planning to erect shatter proof mirrors in areas identified.

Kind regards

Elsie McCready, Project Manager

Patient Experience Team

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Response from Eileen Magowan, Clinical Sister 1 North, Acute, Southern Health and Social Care Trust 12 months ago
Eileen Magowan
Clinical Sister 1 North, Acute,
Southern Health and Social Care Trust

Submitted on 02/05/2023 at 16:02
Published on Care Opinion at 16:02

Hi,

Thankyou for your feedback, I am pleased you have found the staff attentive.

It has been a great development for patients who require dialysis to no longer attend DHH when in 1 North,

Best Wishes,

Eileen Magowan,

Clinical Sister,

1 North.

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