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"Gastroenterology I couldn't ask for a better team"

About: Victoria Hospital / Gastroenterology

(as the patient),

I've had Crohn's disease for about 15 years, which was poorly managed for a good chunk of that time - I was a young teenager who wasn't living with family who were equipped to take care of me or ensure I got to medical appointments etc. It kept getting worse until I was around 20 and the symptoms were unbearable/needing serious treatment. I was only given tramadol and pentasa by my previous consultant who told me that pain was to be expected with a condition like Crohn's disease. That doctor retired and I met Doctor Jafferbhoy.

One appointment with him and he told me to look out for air in my urine after describing my symptoms to him and to contact him immediately if it happened. Lo and behold, two days later I phoned the nurses and Doctor Jafferbhoy had me looked at and booked in for surgery. I've been in remission under his care ever since and I feel like I owe him my life.

My quality of life up til then was awful, I felt like getting on top of my health again was when my life really started. He has always been very kind and empathetic and he's just such a nice, bouncy character who has never dismissed me and always taken my concerns seriously.

Same with the clinical nursing team at Victoria Hospital. Even when I just needed a chat, the nurses had an ear for me and I can't thank them enough. I recently had a brain hemorrhage and when I was worried the stress from it was flaring my Crohn's, Michelle listened to me breaking my heart down the phone over what I'd been through and got tests arranged for me the very next day. I'm 29 now and I dread the day they retire or move on to another venture. I couldn't ask for a better team.  

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Responses

Response from Lynn Mackay, Lead Nurse, Gastroenterology, NHS Fife 2 years ago
Lynn Mackay
Lead Nurse, Gastroenterology,
NHS Fife
Submitted on 12/07/2021 at 17:04
Published on Care Opinion at 17:25


Dear gafxo

Thank you for taking the time to feed back on the care provided by the gastroenterology team here at the Victoria Hospital, Kirkcaldy. I was delighted to hear that the specialist nurses were able to provide a listening ear during this difficult time for you. As a team we try to ensure that tests are booked in a timely manner and it was good to hear that this was achieved for you. We hope to continue to provide a high standard of care for you in the future. I will pass on your kind words to Dr Jafferbhoy and Michelle.

Kind regards

Lynn Mackay

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