"ENT outpatients clinic"

I attended an outpatient clinic for a recurring ear infections with side effects I felt were linked, as they had started and were worsened by the presenting issue. 

I went to the consultant who took no history even though they had never seen me before, asked no questions about what had been happening before deciding to carry out microsuctioning, after this was carried out I then had a hearing test, even though this was not my presenting complaint. After which the consultant determined my hearing was fine. They then proceeded to offer no advice or help, dismissed any concerns I had and ignored what I told them when they told me to get my glasses frames  fixed, which was completely wrong and not at all what they should have been advising, they then handed me an outcome form and that was the end of the appointment.

At no point did this consultant listen to a word I said, take into account any of my concerns or a offer any way to actually help other than “don’t get water in your ears” which I was already doing under advice from a nurse in a walk in clinic. I was not listened to at all, and nothing had happened I might as well have not attended the clinic for all the good it did, so not only did they waste NHS money and time they wasted mine too. It was a horrible experience and yet another occasion that a doctor did not seem to feel the need to listen to me as a patient.