Insufiecient registering process, lack of information about services you can get and later when you asked for an email or letter to post to you the practice is giving you a headache. I checked with the nhs and this is possible (letter/email) especially now during the covid time. In addition the practice is clearly saying not to coming to the practice if unnecessary...so it would be irresponsible from me.
"Poorly trained reception staff."
About: The Riverside Practice The Riverside Practice London E5 9BQ https://www.theriversidepractice-hackney.nhs.uk/
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