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"Poorly trained reception staff."

About: The Riverside Practice

Insufiecient registering process, lack of information about services you can get and later when you asked for an email or letter to post to you the practice is giving you a headache. I checked with the nhs and this is possible (letter/email) especially now during the covid time. In addition the practice is clearly saying not to coming to the practice if unnecessary...so it would be irresponsible from me.

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Responses

Response from The Riverside Practice 6 months ago
The Riverside Practice
Submitted on 05/07/2021 at 08:01
Published on nhs.uk at 20:33


Dear K.T we are sorry about your recent experience and please contact the reception manager, Mrs Iqra Khan, so she can discuss this further with you.

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