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"The incredible treatment I received"

About: Norfolk & Norwich University Hospital / Accident and emergency Norfolk & Norwich University Hospital / General medicine

(as a service user),

I was admitted to the A&E dept in June 2021. The initial A&E experience was unpleasant, but it was the nurses and staff of the wards I was on that made it bearable. They took a scared and broken man and made him whole again.

Although I almost instantly forgot the names of the staff that aided me and although, given time, I may forget their faces, I will never forget the kindness patience all underpinned with their professionalism.

Huge respect to you all

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Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 3 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 23/11/2021 at 09:53
Published on Care Opinion at 09:53


Hello

Thank you very much for taking the time to leave this positive feedback about our staff here at the Norfolk and Norwich Hospital, I will share this with the team.

I do hope you are well and recovering.

Kind Regards

Sarah-Jane Lynam

PALS and Complaints Manager

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