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"So lovely and efficient"

About: North Devon District Hospital / Covid swabbing unit

(as a service user),

I went to the North Devon District Hospital for a covid test and it was absolutely lovely. All the staff were so lovely and efficient and kindly. I was a bit nervous when I went in but they soon reassured me and it was great.

It was very easy to find, they gave good directions and it all had good signage which was very helpful as we don't go to Barnstable especially often

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Response from Christine England, Clinical Support Nurse Lead, Covid Swabbing Unit, Royal Devon University Healthcare NHS Foundation Trust 4 years ago
Christine England
Clinical Support Nurse Lead, Covid Swabbing Unit,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 28/06/2021 at 12:47
Published on Care Opinion at 15:14


picture of Christine England

Hello. My name is Christine and I am a nurse in the Covid swabbing team.

Thank you so much for taking the time to leave this lovely positive feedback. I am so glad that you found the staff kind and efficient which relieved your nervousness.

Patient feedback is so important to us as it allows us to constantly improve our service and of course it is great for the team to receive positive comments.

With very best wishes

Christine England

Clinical Support Nurse Lead

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