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"My husband's admission to hospital"

About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / Breathing and lung problems (Respiratory Wards 7a, 7b, 7c & 7d) Queen Elizabeth University Hospital Glasgow / Critical Care

(as a relative),

My husband was admitted to QEUH. The treatment he received in all departments was outstanding. I would like to thank the staff in SATA for their initial assessment, the staff in 7C for their prompt action when his condition deteriorated, and for looking after me when I was called to attend in the early hours of Tues morning.

He spent almost a week in ICU 4. The team there were so supportive and kind. They helped him during his most vulnerable times and encouraged him when he was able to cope without the ventilator. The also took time to make sure that I was aware of all aspects of his care and were able to offer reassurance to me when I was feeling lost and helpless.  It would be difficult to thank them all by name, but a special thank you to Kim the staff nurse who worked on the weekend and to Kayleigh who showed so much compassion, skill and patience with us both. A real credit to her unit .

And not to forget the team in 7A who looked after him after transfer from ICU until discharge. 

Words are not enough to express my gratitude 

Thank you all

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Responses

Response from Chris Swallow, Clinical Service Manager, Clinical Service Manager– Hospital Paediatrics & Neonatology, NHS Greater Glasgow and Clyde 2 years ago
Chris Swallow
Clinical Service Manager, Clinical Service Manager– Hospital Paediatrics & Neonatology,
NHS Greater Glasgow and Clyde
Submitted on 28/06/2021 at 11:12
Published on Care Opinion at 15:13


Dear Spuege,

Thank you so much for sharing you and your husbands’ story with us.

That must have been a truly worrying time for you. It is heart-warming to hear that the care Kim, Kayleigh and the entire team, provided such support and care to you during your stay on ICU 4.

The Senior Management team will share this story with the team, along with their own very sincere thanks.

We are so grateful to you for taking this time to tell us about your experience, and we know the team will appreciate reading your comments, it is truly our pleasure to have cared for you all and we wish your husband a very happy and healthy future as he continues his recovery.

Take care

Chris

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