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Covid swab

Posted By 98Rebecca

"Covid swab"

About: North Devon District Hospital / Covid swabbing unit

(as the patient),

Swab taken, very relaxed and pleasant lady doing the swab. Was no rush to it, done all the necessary checks before hand and advised what would happen afterwards.

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Responses

Response from Sarah Carter, Administrator (Northern Services), Covid-19 Testing Cell (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sarah Carter
Administrator (Northern Services), Covid-19 Testing Cell (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 24/06/2021 at 11:09
Published on Care Opinion at 11:09

picture of Sarah Carter

Hello 98Rebecca,

My name is Sarah, and I am one of the Testing cell administrators.

Thank you very much for your feedback.

I am glad that you have found the process to not be rushed and that all the necessary checks were carried out beforehand. It is good to hear that you have found our staff to be relaxed and pleasant. We like to reduce patient anxiety about unpleasant procedures, where possible.

If you have any queries in the future, please do not hesitate to contact us on 01271 337777. We are always here to assist where we can. If you would rather email us, then feel free to send us an email at ndht.covidswabbing@nhs.net.

Best Wishes

Sarah

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