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Exceptional care throughout a very difficult birth

Posted By J R

"Exceptional care throughout a very difficult birth"

About: Borders General Hospital / Maternity care

(as a service user),

A huge heartfelt thank you to every member of staff at the Borders General Hospital. It’s only when your a patient yourself that you truly appreciate the amazing work everyone of you do and the difference your kindness and dedication to your job makes to the lives of others. 

I would like to give special mention to all the staff in labour and ward 16 for looking after me so well.  Although my labour wasn’t the easiest, your care, attention and professionalism meant the world to me and I’m so grateful. 

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Responses

Response from Kirsteen Guthrie, Associate Director of Midwifery/General Manager for Women and Children Services, Maternity, NHS Borders 2 years ago
Kirsteen Guthrie
Associate Director of Midwifery/General Manager for Women and Children Services, Maternity,
NHS Borders

Submitted on 24/06/2021 at 20:54
Published on Care Opinion at 20:54

Dear J R

Congratulations on your recent birth and thank you for taken the time to provide such lovely feedback.

I am pleased you felt the staff looked after so well, despite your labour not being the easiest. Our staff are dedicated to provide care that meets NHS Borders values and you have described this in such a positive way. I will share your feedback with the staff.

I hope you are enjoying your time as a new family.

Kind Regards

Kirsteen Guthrie

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