"Attending for a TOE"

I was taken in immediately and introduced to Julie McDonald who put me entirely at ease. I was taken straight into the procedure room where I was wired up to the equipment. I was introduced to all members of staff who were to be present during the procedure. I cannot stress strongly enough how caring and supportive the staff were. 

The Doctor arrived after a short while and introduced himself to me. He took a considerable time explaining the procedure and going through all my questions and then getting me to sign the consent form. At this point I felt awful as I realised I would be more comfortable if I went to the loo.

This was all accommodated ….. I was detached from all the wires  and after making myself comfortable reattached. 

Then I remember very little after the injection of sedative. After coming round I was cared for by Julie until being given a drink and some fruit which went down very well. Ready to go home…. Phoned my daughter and when she arrived I was escorted to reception to meet her. 

The next day Dr Fersia called me with the results and options. 

What a superb seamless service.

Well done Forth Valley 

Thank you so much to Julie, Yvonne and Claire.

Dr Hargreaves and all who made my stay so relaxed.