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"A recent hospital admission"

About: The Ulster Hospital / Neely Ward

(as a service user),

I was admitted to Neely ward to have emergency surgery for an ectopic pregnancy after being in the ward the weekend before for expectant management. I was very frightened and nervous about going for surgery and afterwards trying to recover and mobilise again. The domestics, healthcare assistants, nursing students, nurses and deputy sisters were absolutely amazing. They took time with me and helped reassure me that I was progressing   each day and gave me the confidence to do things I was frightened to do. They assured me that these feelings were normal. They were so friendly and genuinely cared so much about the patients, coming from other areas of the ward to see how I was doing if they weren’t looking after me. They went above and beyond to ensure my stay was as comfortable as possible. The standard of care was excellent and I feel very grateful to have been looked after by such a great team.  

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Responses

Response from Pauline Barker, Lead for Gynaecology and Maternity/Gynae Outpatients, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust 2 years ago
Pauline Barker
Lead for Gynaecology and Maternity/Gynae Outpatients, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust
Submitted on 18/06/2021 at 17:52
Published on Care Opinion on 21/06/2021 at 10:04


I want to thank you for taking the time to provide the ward with such positive feedback. You have been through a traumatic experience and I extend my condolences for your loss. I am very proud of the nursing team that I have on Neely Ward and it is so heartening to receive such complimentary comments. I shall pass these on to all the staff. We on Neely Ward are very much a team and I am glad that this is what you experienced.

I hope that you are recovering well. I know that everyone would wish for me to pass on their good wishes and a hope that we meet you again under better circumstances.

Take care.

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