Telephoned 111 and got referred to First Response who booked us a time slot for a head injury and possible stroke. On arrival, one member of staff did not even want to listen to our explanation, and the receptionist said, that 111 and First Response say that to everyone you'll have to wait in the que outside, and there's a 6 hour wait just to be assessed!! Went home extremely worried.
"Miscommunication"
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted via nhs.uk
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