"Absolutley awful, stressful experience"

NHS commissioners sort out your contracts to companies that actually SERVE PATIENTS and are SAFE. This company is not fit for purpose and leaves the patient being a liasion between the NHS and LP clinical homecare just to get a simple repeat prescription and then MISSING DOSES. The service is leading to unnecessary missed doses and ++ stress for people with chronic conditions, who I would think have enough to contend with. This is a unsafe and inadequate service, NHS commissioners please sort it out! Adverse events and exceptionally poor treatment of patients is definitely not in line with the NHS Constitution and values. I myself do not feel like I am being treated with empathy or respect.