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"Drive thruswabbing"

About: North Devon District Hospital / Covid swabbing unit

(as a service user),

I was tested prior to having  minor  day surgery on my face therefore unable to wear a mask during the process.

The test was quick and I received the negative  results the next day whilst maintaining isolation before attending my hospital appointment. 

In all instances the staff were good humoured and caring and although I had to isolate it posed no problems.

Responses

Response from Sarah Carter, Administrator, Covid 19 Testing Cell, Northern Devon Healthcare NHS Trust 3 days ago
Sarah Carter
Administrator, Covid 19 Testing Cell,
Northern Devon Healthcare NHS Trust
Submitted on 20/06/2021 at 14:23
Published on Care Opinion at 14:23


picture of Sarah Carter

Hello lotionth53,

My name is Sarah, and I am one of the Testing cell administrators.

Thank you very much for your feedback. Apologies for the delay in our response to you.

It is good to hear that you have found our staff good humoured and caring. We like to reduce patient anxiety about unpleasant procedures, where possible. I'm glad that you found the test to be quick and that you received your results through quickly.

If you have any queries in the future, please do not hesitate to contact us on 01271 337777. We are always here to assist where we can. If you would rather email us, then feel free to send us an email at ndht.covidswabbing@nhs.net.

Best Wishes

Sarah

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