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"Wonderful staff"

About: Causeway Hospital / Surgical 2

(as the patient),

I came into A& E with abdominal pain and a high fever. I was diagnosed with acute diverticulitis and moved to the surgical ward for IV antibiotics with a possibility of surgical intervention. As I have not been ill very much, I was shocked and scared, but the nurses and staff of Surgical Ward 2 made me feel safe, cared for, and served with such kindness and love. What could have been a very frightening and disorienting experience instead became bearable due to the extraordinary care I received. Although I was happy to leave the hospital after a week, I was sad to leave the many wonderful staff who had taken care of me so well.  

Responses

Response from Deborah Dyson, Ward Manager, Surgical 2, Causeway Hospital, NHSCT last week
Deborah Dyson
Ward Manager, Surgical 2, Causeway Hospital,
NHSCT
Submitted on 11/06/2021 at 17:42
Published on Care Opinion at 17:42


Dear Tres21 thankyou for taking time to share your experience and leave us such wonderful feedback.

It is lovely to hear that the staff made you feel safe and secure in such a frightening time.

They all share compassion kindness and caring it is just amazing that you have put what I know into words.

I will share this feedback with all the staff whom I know will be delighted.

I wish you well with your recovery

Debbie

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