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"Iris Ward - runs like clockwork"

About: King George Hospital / General surgery King George Hospital / Trauma and orthopaedics

(as a service user),

I have just had decompression neck surgery in King Georges Hospital Chadwell Heath.

The patient care in this hospital is unprecedented. There is a nurse for every patient. The organisation of patients and surgerys is run like clockwork The cleanliness is phenomenal, I could eat my dinner off of the floor. I am on a covid free ward ( iris ward) but have been told this is how the hospital runs normally.

All of the nurses are caring and concerned extremely helpful and pleasant. My nurse Toni is amazing as im sure they all are but she also has children at home so hats off to her.

I can quite honestly say after having had life changing surgeries where mistakes were made. ( In a different hospital) that this experience has restored my faith in hospitals. I won't say NHS because thats always been amazing. Different hospitals do make a difference! I would fully recommend to anybody with any kind of back problems in this area to be referred to Dr Sadek and his team.

I would like to say a huge thank you to all of the many doctors and nurses that have seen me today!

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Response from Barking, Havering and Redbridge University Hospitals NHS Trust 4 months ago
Barking, Havering and Redbridge University Hospitals NHS Trust
Submitted on 12/07/2021 at 17:02
Published on Care Opinion at 17:02

Thank you for taking the time to provide us with your feedback, it is so so wonderful to hear how well you have been looked after. When I hear feedback like this, it makes me feel incredibly proud of the work we do. I will ensure your kind words are passed onto the team so that they all know what an amazing job they are all doing. Once again, thank you so much for taking the time to make us aware or your experience.

Kind Regards

Julie Wright

Divisional Director of Nursing for Surgery (Interim)

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