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Care Opinion

E-pass

Posted By cubesm57

"E-pass"

About: Perth Royal Infirmary / Urology

(as the patient),

I was asked to go to www.cctayside.co.uk and get an e-pass before an outpatient appointment I have tomorrow at Perth Royal Infirmary. First, the word 'assessment' was wrongly spelt on the website; secondly the e-pass omitted to add the date. I tried this twice: once on my laptop and once on my phone, with the same result.

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Response from Angie Dalgarno, Support Officer, Business Unit, NHS Tayside 2 years ago
We are preparing to make a change
Angie Dalgarno
Support Officer, Business Unit,
NHS Tayside

Submitted on 30/06/2021 at 16:00
Published on Care Opinion at 18:47

picture of Angie Dalgarno

Dear cubesm57

Thank you for bringing this to our attention, we are sorry this was your experience. At the moment we are trying to ascertain with colleagues why this problem occurred and what we can do to rectify it. If you have any specific views or ideas on how we could improve the questionnaire we'd be really keen to hear them.

Kind regards

Angie

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