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"It feels like my struggles are dismissed"

About: Wishaw Locality Support Service (Disability) / Community mental health team outreach

(as a service user),

I've been with mental health services for the last 15 years, and never have been treated worse than in this place. It feels like all my struggles are dismissed, the staff has repeatedly talked about referring me to talking therapy but it has not happened, and I feel I'd be better off on my own. I've been trying to get assessed for ADHD due to my suspicions and the ineffectiveness of all other treatments I've tried, but have been wrongly told by staff that adults can't have ADHD and that the NHS doesn't offer that service, which isn't correct. 

I'm really unwell, unable to work and unable to properly care for myself and my family due to my poor mental health, yet all I get from the mental health services is a half-yearly 15 minute appointment with a psychiatrist who it seems doesn't believe anything I say. Ironically they tell me there's nothing wrong with me and I'm completely normal, yet at the same time I'm still their patient and they have continued prescribing me antidepressants. 

In short, these services have only caused me more uncertainty and anxiety than before.


Response from Patricia Kearns, North Lanarkshire Health & Social Care Partnership last week
Patricia Kearns
North Lanarkshire Health & Social Care Partnership
Submitted on 10/06/2021 at 11:56
Published on Care Opinion at 11:56

Hello 93potatoes

I've just read your message and I'm so sorry to hear that you feel that your voice isn't being heard by those who should be helping you. Please be assured that we really do want to talk to you. Can I ask that you contact Margot McLean please? Margot is a service manager, and her email address is If you can send her a message with your telephone or email contact details, she will be in touch with you to discuss what we can do to support you.

I hope that this is helpful.

Best regards


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