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The excellent treatment I received

Posted By a very grateful daughter

"The excellent treatment I received"

About: Royal Alexandra Hospital / Gastroenterology Royal Alexandra Hospital / General Surgery (wards 19, 20, 24, 26 &29)

(as the patient),

I was admitted to the RAH on Tuesday. First to the Surgical assessment unit, then transferred to Ward 20.

I can't thank the staff enough for their care and attention, it was second to none. To the Surgical Registrar who got me booked in for a CT scan within an hour of seeing me and popped in to see me 3 hours later with the results.

To the amazing staff in Ward 20, to mention a few the Student nurses Paulina, Lara and Emma and Staff nurses Ryan, Bethany, Elizabeth and Alison. There are many more who's names I forget but thank you to you all.

Also have to mention the Surgical Doctors and the Gastro team. I appreciate and thank you all for looking after me so well.

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Responses

Response from Alison Craig, Lead Nurse, Surgical Specialities (IRH), NHSGGC 4 years ago
Alison Craig
Lead Nurse, Surgical Specialities (IRH),
NHSGGC

Submitted on 10/06/2021 at 14:44
Published on Care Opinion at 16:43

Dear Very grateful daughter

Many thanks for your kind words about your recent admission to Ward 20 via our Surgical Assessment Unit.

I am delighted to read that you found your care and attention to be second to none and that our Surgical Registrar arranged a CT scan for you within an hour and came back to see you with the results 3 hours later

It is always lovely for staff to received such positive feedback and being described as amazing.

Your comments will be shared with our Students Paulina, Emma and Lara.Staff nurses Ryan, Alison, Elizabeth and Bethany as well as the Ward 20 team, Surgical Assessment team and Surgical Doctors.

I hope you this find you well

Kind Regards

Alison

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