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"Surgery"

About: Golden Jubilee National Hospital / Orthopaedics

(as a relative),

I just wanted to highlight something which could have had a detrimental effect on my grandads quality of life, he was due for surgery for hip replacement, which he was lucky to get a last minute cancellation. It was only when my granny who had travelled down with him had phoned as she hadn't heard that he had been transfered to ITU as he had a reaction to a medication that they gave him, when 1.he told them what he was allergic to it and 2. It was in his records. 

Although he said he was allergic they gave him something in the same category of analgesia, meaning not only did he not get his surgery he has now ended up in the highest level of care for monitoring due to his BP and HR being in his boots! As a nurse myself I am appalled that they gave something that should never have been given to someone with allergies and it has caused more distress for my granny who had no communication in the beginning from the nurses/doctor who was in charge of his care. I understand the NHS is at its knees, but it was easily avoided! 

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 2 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 09/06/2021 at 11:29
Published on Care Opinion at 11:29


Dear Blackbirdqc46

Thank you for taking the time to share your story on Care Opinion. I share your concerns about the experience you have described for your Grandad. I would very much like to discuss this further with you and would ask that you contact me directly on 0141 951 5951 or via email on Feedback@gjnh.scot.nhs.uk

I look forward to hearing from you.

Regards

Paula

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 2 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 23/06/2021 at 14:58
Published on Care Opinion on 24/06/2021 at 09:54


Dear Blackbirdqc46,

We are very keen to be able to look into your post and I would be very grateful if you could please contact me on 0141 951 5951 or via email on Feedback@gjnh.scot.nhs.uk

With kind regards

Paula

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