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"My wonderful Dad in Ward 3B"

About: The Ulster Hospital / Respiratory Hub The Ulster Hospital / Ward 3B

(as a relative),

My wonderful Dad Tommy spent the last 4 weeks of his life being cared for in Ward 3B of the Ulster hospital.

My Dad was admitted after visiting his doctor with a shortness of breath and immediately received oxygen and antibiotics to fight an infection in his lungs, which we later found out was pneumonia. 

From the day he was admitted he was so thankful of the care and respectful attention he received and for 3 weeks believed he was a fraud and kept telling the staff that he was sorry for bothering them. He loved the food so much that we called his stay in the ward, his Spa retreat. 

Sadly and after a very brave battle, Tommy, my Dad, my mentor, my friend and wonderful husband to my Mum, fantastic father in law to my wife, and legendary Granda to our children, passed away on Friday 28th May 2021. 

On behalf of my Father and our family I just want to express my sincere gratitude to everyone who cared for him, from the cleaning and catering staff to the nurses and doctors who treated him with dignity and respect throughout his illness. 

I will always be indebted to you for looking after such a special person in my life and I am comforted knowing that he passed away with us at his bedside, fully aware of how much he meant to us and how loved he was. 

Thank you all for taking care of him and for allowing us to visit when we needed to, without exception. The staff we encountered in Ward 3B of the Ulster Hospital are legendary, just like my Dad and the family thank you for everything you all did. 

Responses

Response from Iain McKissick, Service Manager, Catering, South Eastern Health & Social Care Trust last week
Iain McKissick
Service Manager, Catering,
South Eastern Health & Social Care Trust
Submitted on 10/06/2021 at 08:28
Published on Care Opinion at 09:03


Thank you for taking the time during this difficult time to post such a moving and thoughtful tribute to your Dad and the care he received in the Ulster Hospital Ward 3b.

I will pass on to the Catering team on Level 3 your kind comments at my next monthly team brief. It is a ray of happiness during these troubled times and will be appreciated by all the staff involved in the Catering Service.

Regards, Iain

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Response from Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust last week
Conor Campbell
Safe and Effective Care Senior Manager, Safe & Effective Care,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 10/06/2021 at 09:55
Published on Care Opinion at 09:55


picture of Conor Campbell

Hi Tompicking

Thank you so much for sharing this story about your dad Tommy.

It will mean a lot to our Ward 3B staff and wider partners involved in your dad's care to hear how appreciated their contributions are.

It's nice to know that your dad and your family were looked after so well during a very difficult time for you all.

Best wishes

Conor

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Response from Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust last week
Conor Campbell
Safe and Effective Care Senior Manager, Safe & Effective Care,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 10/06/2021 at 10:34
Published on Care Opinion at 10:34


picture of Conor Campbell

Hi Tompicking

The Trust has developed a useful bereavement pack to support bereaved family members with information and signposting to personal supports and practical supports.

If this is something that could be useful to yourself or anyone in your family, please let me know on conor.campbell@setrust.hscni.net or 07715801634 and I will send you the number of packs that you would like.

Best wishes

Conor

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