Felt very unwell tonight- had waited for a gp telephone slot for days. Finally got gp near 5pm today and nothing could be done at this time. I tried to hold off and wait until the next working day to go get some bloods done. My symptoms got worse, breathless, fatigue, faint & dizzy. After much consideration used the phone first service and received an immediate call back from a triage nurse.
I attended ED at appointed time- observations recorded and seen in a very short space of time. I was met with nurse? Anna so helpful and understanding. In waiting room I sat a short time before being introduced to nurse Tina - excellent nurse, great cannulation and venepuncture and I have been told I usually have poor access.
After a short time I met Dr Harry- he couldn't have been more helpful and got me in touch with speciality I needed. I was swiftly taken to ward by very pleasant porter in dark green? Supervisor and then to the ward were I was great by a lovely Dr? Farah and lovely staff.
Everyone from beginning to now fantastic, compassionate and a true credit to their profession. If Emergency department used as intended the patient journey is smooth. Well done causeway ED and gynae ward! ! Couldn't praise you enough.
"Causeway Phone first"
Posted by plutonc59 (as ),