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Effective practice

Story from nhs.uk

"Effective practice "

About: Queen Elizabeth Hospital Birmingham

Excellent service from doctor. I was in a lot of pain and was seen within 3 hours as I rang 111 first. The doctor explained everything me to and clarified he gave the correct advice and told me the next steps of my condition. The doctor implemented a person centred practice and listened to me. He was knowledgeable and explained what had happened to me.

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Responses

Response from Queen Elizabeth Hospital Birmingham 2 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 27/05/2021 at 12:52
Published on nhs.uk at 16:28

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are pleased to hear you had such a positive experience during your recent visit to the Emergency Department. Your kind words have been forwarded to the senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Best Wishes

Nicky Beecher

Patient Experience Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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