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"Orthotics department "

About: Russells Hall Hospital

Fitted with a collar after falling and suffering a break of the Atlas bone in the neck after 7 weeks something broke on the jaw support section. Feeling arehensice and a little scared Vvsited A & E who directed me to the Orthotic department Treated. Treated with sympathy and courteously as I explained my predicament New collar fitted much better than the original . A better fit anf more comfortable. The whole tream from reception to the person fitting cannot be faulted and are a credit to the hospital Form leaving the house to returning was less then 1 hour so my thanks go to the team in Orthotics for eleviating the worry and concerns of a very gratefull lady

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 4 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust
Submitted on 04/06/2021 at 09:52
Published on Care Opinion at 10:57


Thank you for taking the time to share such lovely feedback following your experience in our Orthotics department.

We are pleased to hear that our staff were able to ease your worry and provide appropriate treatment for you. We have shared your kind comments with the team who will be thrilled to hear of them.

All the best and stay safe

Patient Experience Team

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